Datenschutzerklärung

This Privacy Policy describes how Orthonis (“the Website”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our website, use our services, make a purchase from Orthonis.co, or otherwise communicate with us (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refers to you as a user of the Services. By using the Services, you agree to this policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time for legal, operational, or regulatory reasons. Updates will be posted on this page.

How We Collect and Use Your Personal Information

We collect personal information to provide our services, process orders, communicate with you, comply with legal obligations, and protect our business.

What Personal Information We Collect

Information you provide directly: name, address, phone number, email, billing/shipping details, payment confirmation, account data, shopping activity, and support messages.

Information collected automatically: device info, browser data, IP address, and website interaction data using cookies and similar technologies.

Information from third parties: Shopify, payment processors, and marketing/analytics partners.

How We Use Your Information

We use your information to process orders, deliver products, manage accounts, handle returns, send updates, provide support, improve services, and prevent fraud.

Marketing and Advertising

We may send promotional emails or messages. You can opt out anytime using the unsubscribe link.

Cookies

We use cookies to improve your experience. You can disable cookies in your browser, but some features may not work properly.

How We Share Your Information

We may share your data with service providers (payments, shipping, IT, analytics), marketing partners, affiliates, and legal authorities if required. We may also share data during business transfers.

User-Generated Content

If you post reviews or content publicly, it may be visible to others. We are not responsible for how others use it.

Third-Party Links

We may link to external websites. We are not responsible for their privacy practices.

Children’s Data

Our services are not intended for individuals under 16. We do not knowingly collect data from children.

Data Security and Retention

We take reasonable steps to protect your data but cannot guarantee absolute security. We retain data only as long as necessary.

Your Rights

You may have rights to access, correct, delete, or transfer your data, restrict processing, or withdraw consent. Contact us to exercise these rights.

Complaints

If you have concerns, contact us first. You may also contact your local data authority.

International Users

Your data may be processed outside your country, including in the United States, using appropriate safeguards.

Contact Us

For any questions, contact us at: contact@orthonis.co